Returns & Exchanges Policy
- We will gladly accept return and exchange of any unused product within 14 days of purchase. Product must be in its original condition as it was when you received.
- Please send us a copy of invoice with the product, you can mention the reason for returning on invoice or communicate that to us at our available Email Address info@pearl-gems.com
- Shipping charges from customer end will be managed by customer himself and will be non-refundable.
- This process can take upto 7 working days after receiving your returned products.
- All returns should be sent at this address; Syed Umair Ali (L-647 Sector 5c/1 North Karachi Bara Market Near White House Grammer School 03341235402)
- For any further queries, you can contact us in chat box, contact number and Email Address info@pearl-gems.com
We take customer satisfaction very seriously and as utmost priority, so if there is any kind of issue with your delivered product then kindly let us know about that and we assure that we will take every appropriate measure to make your purchase satisfactory. 🙂